Technical Project Manager (145514)

SAP NS2® Technical Project Manager

Location: Herndon, VA, US
Ref-Code: 145514
Work Area: Consulting and Professional Services
Expected Travel: 0 – 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP is the global market leader for business software and related services, and SAP National Security Services, Inc. (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

POSITION DESCRIPTION

The Project Manager will support the Cloud Operations teams at our Herndon, VA location and will report to the Cloud PMO Manager. The Project Manager will support process improvement efforts and help to build and establish project and program governance models. The Project Manager will work with technical and other staff to gain a better understanding of project requirements, build and track progress against the project schedule, and mitigate risk.

RESPONSIBILITIES & TASKS

  • Manage large scale technical projects covering cross-functional teams, including Technical project planning, monitoring and controlling the project performance
  • Leading the project management efforts for multiple simultaneous projects, including Agreeing and tracking project objectives and organizing multiple work streams across multiple simultaneous projects
  • Assist Program Manager to implement portfolio, program and project management best practices
  • Communicate project status, issues and risks timely to all stake holders, cross-functional teams and managers
  • Help manage Change Control, Issues and Risks to ensure timely implementation of projects, to include carrying out risk assessments, identifying project roadblocks, and driving mitigations / solutions
  • Work with technical and non-technical teams, including Customer Support, Professional Services, Product Management, Engineering teams, and QA teams for efficient and effective resolution of project issues and escalations
  • Work as part of a cross-functional group to evolve the Project Management Methodologies and influence organizational process improvement
  • Contribute to development and maintenance of PMO standards, processes, and best practices

QUALIFICATIONS & SKILLS

  • Bachelor’s Degree plus 8 years of experience or Master’s Degree, plus 5 years of experience
  • Minimum 5 years of Technical Project/Program management experience
  • 2+ years  of experience in Cloud / IT operation, software engineering, systems engineering or similar experience
  • PMP (or PRINCE) and ITIL certifications required
  • Strong verbal, written and interpersonal communication skills
  • A high standard for work ethic and quality is required
  • Experience working with highly technical teams
  • Strong proficiency with full Microsoft Office suite including MS Project is required
  • Experience with Atlassian’s JIRA and Confluence is preferred
  • Knowledge of basic Linux/RDBMS/SQL desirable
  • Clear understanding of business process requirements as well as cloud technical requirements for SaaS technologies
  • Strong analytical as well as organizational skills with an ability to manage competing priorities
  • Ability to manage and shift priorities quickly and effectively when needed
  • Contributes independently, resolves complex issues
  • Self-motivated and able to work under pressure to deliver high-quality deliverables
  • Builds and maintains partnerships with internal and external partners
  • Contributes actively to build common ground for cooperation
  • Communicates relevant messages in a timely manner and with constructive feedback to cross-functional colleagues and managers
  • Ability to learn functional and technical concepts quickly
  • Excellent verbal and written communication and interpersonal skills
  • U.S. citizenship is required
  • All internals must have manager’s approval to transfer