Location: Herndon, VA, US Ref-Code: 167264 Work Area: Customer Service and Support Expected Travel: 0 – 10% Career Status: Professional Employment Type: Regular Full Time
SAP is the global market leader for business software and related services, and SAP National Security Services, Inc. (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.
The Project Manager will support the Cloud Operations teams at our Herndon, VA, location and will report to the Cloud PMO Manager. The Project Manager will support process improvement efforts and help to build and establish project and program governance models. The Project Manager will work with technical and other staff to gain understanding of project requirements, build and track progress against the project schedule, and mitigate risk.
Manage large scale technical projects covering cross functional teams, including Technical project planning, monitoring and controlling the project performance
Leading the project management efforts for multiple simultaneous projects, including Agreeing and tracking project objectives and organizing multiple work streams across multiple simultaneous projects
Assist Program Manager to implement portfolio, program and project management best practices
Communicate project status, issues and risks timely to all stake holders, cross functional teams and managers.
Help manage Change Control, Issues and Risks to ensure timely implementation of projects, to include carrying out risk assessments, identifying project roadblocks, and driving mitigations / solutions
Work with technical and non-technical teams, including Customer Support, Professional Services, Product Management, Engineering teams, and QA teams for efficient and effective resolution of project issues and escalations
Work as part of a cross-functional group to evolve the Project Management Methodologies and influence organizational process improvement
Contribute to development and maintenance of PMO standards, processes, and best practices
EXPECTATIONS & TASKS
Clear understanding of business process requirements as well as cloud technical requirements for SaaS technologies
Strong analytical as well as organizational skills with an ability to manage competing priorities.
Ability to manage and shift priorities quickly and effectively when needed.