SAP NS2® Business Processes Senior Consultant – SuccessFactors – Reporting/Analytics
Location: Herndon, VA, US (Virtual) Ref-Code: 141226 Work Area: Customer Service and Support Expected Travel: 0 – 50% Career Status: Professional Employment Type: Regular Full Time
SAP is the global market leader for business software and related services, and SAP National Security Services, Inc. (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.
Posess and demonstrate deep expertise in SF product implementations on global and larger complex implementations—known as a reporting expert
Apply expert level mastery of SuccessFactors HCM product suite knowledge across products, in order to generate SAP SuccessFactors Reports (including ORD, ARB and BIRT)
Configure SuccessFactors Platform/Foundation and setup Role Based Permissions (RBP)
Use professional concepts in developing reporting on business requirements
Support pre-sales activities (license and consulting)
Identify and apply Integrated Service Delivery options
RESPONSIBILITIES & TASKS
Work on issues that impact design/selling success or enterprise implementation and deployment of highly referenceable customers.
Use expertise to address future concepts, products or technologies.
Create formal networks with key decision makers and serve as an external spokesperson for the organization.
Maintain expert level knowledge of Successfactors HCM suite through training and project work
Collaborate and drive strategy recommendations for sales process, product development and partners with key functional teams to set product future objectives.
Demonstrate leadership in given product(s) space
Relied upon for larger public sector efforts, publications, cross functional strategy and alignment of business processes for ongoing success for customers and SAP SuccessFactors.
Educate customer on employee data and reporting technical requirements
Facilitate reporting requirements gathering sessions with customer business and technical liaisons
Ability to setup related interfaces and data integrations
Create test cases from business and technical reporting requirements
Support Go Live and Post Go Live efforts
Perform feasibility studies / solution reviews
QUALIFICATIONS & SKILLS
Typically requires a minimum of 10+ years of related experience
Minimum 3 years consulting experience in SuccessFactors application
Prior experience supporting U.S. Government customers preferred
Has experience with minimum of 3 SuccessFactors projects
Deep understanding of industry specific business processes
Has managed difficult client situations
Acted as a coach or mentor for colleagues
Demonstrated knowledge and experience in requirements gathering and development
Strong verbal and written communication skills with the ability to serve as an intermediary between technical developers and end users
Expert analytical and problem solving skills. Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to deal with complex customer service issues using diplomacy, professionalism, and tact
Ability to create positive and professional business relationships with internal and external clients
University degree or equivalent work experience
Experience with government regulations and compliance guidelines, including but not limited to Accessibility Compliance / Section 508 Compliance preferred
Knowledge of the full software development life cycle
Demonstrated experience with MS Word, Visio, Excel and MS Project
Knowledge of XML or HTML preferred
U.S. citizenship and the ability to obtain a security clearance required
All internals must have manager’s approval to transfer